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Refy's Marketing Masterclass: Redefining Beauty Branding

Refy's Marketing Masterclass: Redefining Beauty Branding

6 min read

|

1 July 2024

6 min read

|

1 July 2024

In the ever-evolving world of beauty, few brands arrive with the kind of quiet confidence that REFY did. No loud promises. No excessive claims. Just instinct, restraint and a deep understanding of modern beauty.

Founded in 2020 by model and digital tastemaker Jess Hunt alongside entrepreneur Jenna Meek, REFY has become one of the most compelling success stories in contemporary cosmetics. In a market crowded with launches, the brand distinguished itself not by shouting the loudest, but by listening the closest.

From Influencer to Icon

Before REFY, there was Jess Hunt. Known for her signature full brows and effortless aesthetic, Hunt had cultivated a devoted global audience long before launching a product. But REFY was never about simply monetising influence. It was about translating a lived beauty philosophy into something tangible.

Together with Meek, whose previous venture SHRINE redefined at-home hair colour, the pair introduced REFY with three essential products: Brow Sculpt, Brow Pomade and Brow Pencil. Tools designed not to overcomplicate beauty, but to elevate it. Within six weeks, the collection sold out completely. Over 100,000 customers joined the restock waitlist. A brand was born, but more importantly, a community had formed.

Beauty That Solves Real Life

REFY’s greatest strength is its refusal to manufacture problems in order to sell solutions. Every product begins with a real need, often drawn directly from Hunt’s own routines and conversations with the brand’s audience.

The Lip Blush is a perfect example. Created to replicate the soft flush of a lip tattoo without the commitment, the product launched into instant cult status, spreading organically across social media and redefining what a viral beauty moment can look like when it starts with authenticity.

All REFY products are vegan, cruelty-free and designed to complement every skin tone and texture. But more than that, they are designed for life as it is lived, not for perfection as it is portrayed.

A Digital Presence with Depth

REFY understands that today’s beauty brands exist in motion, across platforms and moments. Instagram remains its visual foundation, a carefully curated feed of minimal tones, glowing skin and modern elegance, now followed by more than 650,000 loyal fans.

TikTok offers another dimension. Here, the brand loosens its posture. Behind-the-scenes moments, trend participation and product education unfold with ease, allowing REFY to feel intimate, present and human.

It is this balance between polish and proximity that keeps the brand culturally relevant without ever feeling forced.

The Power of the People

REFY’s relationship with its community is not transactional. It is collaborative. The brand’s approach to user-generated content invites its audience into the narrative, empowering real people to become the face of the brand.

Product gifting to a wide spectrum of creators fuels organic conversation, while celebrity support from figures such as Bella Hadid and Sofia Richie amplifies reach without compromising credibility. Every campaign feels like an extension of the same story: beauty as confidence, not performance.

Beyond the Screen

While REFY thrives online, it understands the emotional power of physical experience. Through immersive pop-ups like REFY The Studio and The Exhibition, the brand invites its audience to step inside its world. These spaces do not simply showcase products. They express a lifestyle, a rhythm, a feeling of belonging.

In an increasingly digital age, these moments of real-world connection anchor the brand in memory.

The New Beauty Blueprint

REFY’s rise is not accidental. It is the result of intuition, discipline and an unwavering focus on the modern consumer. By solving real problems, nurturing community, and crafting an experience that feels both aspirational and attainable, the brand has quietly rewritten the rules of beauty branding.

REFY is not just building a cosmetics empire. It is shaping a cultural conversation about what beauty looks like when it is grounded in reality, guided by intention and driven by trust.

And that is why REFY is not simply a brand to watch.
It is a brand to learn from.

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